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Korean Air Useful Information

Airline Hub: Incheon International Airport, Gimpo International Airport
Call Sign: KOREAN AIR
Headquarter: Seoul, South Korea
Popular Route:Manila - Seoul Incheon
Popular Destinations:Seoul Incheon, Manila, Seattle

Korean Air News

Book with Confidence: Korean Air’s Flexibility on Reissuing Tickets

To allow flexibility for your travels, Korean Air is waiving reissue fees for tickets purchased between now and December 31, 2020. If you change your reservation after purchasing a new ticket, you will be exempted from the reissue fee.

  1. Applicable Tickets
    • Routes : All KE international routes (All regions).
    • Original ticket must be issued between : March 18 ~ December 31, 2020.
    • Original ticket must depart on or after : March 18, 2020.
  2. Applicable to Reissued Tickets
    • Ticket must be reissued : Within the validity of the original ticket.
    • New travel date must depart : Within the validity of the original ticket.
    • Please note that tickets can be reissued only once without fees.

Q&A - Book with Confidence Promotion

  • Is this waiver applicable to all fares and classes?
    Yes, the waiver applies to all Korean Air fares and booking classes (​except bonus tickets)​ purchased on OneTravel’s website. However, the ticket must be a Korean Air marketed flight.

  • How many times can I reissue my ticket with no fee?
    Reissue fees can be exempted only once. Additional changes will be subject to a fee according to the ticket regulations.

  • Is the difference in fares also exempt?
    The difference in amount resulting from changes, such as departure date, destination, season, and weekend, will still be charged or refunded according to Korean Air’s ticket purchase policy.

  • What happens if I get a refund?
    A refund fee is charged in accordance with Korean Air’s ticket purchase policy.

  • How can I make a change to my reservation and have the reissue waiver applied?
    You must contact OneTravel’s call center via phone or email with your inquiry, and their customer service representatives can assist you with the desired changes. OneTravel’s service representatives will be able to waive the reissue fee if it applies to your itinerary.

First Class Kosmo Suites 2.0
  • Experience high-class luxury with the Kosmo Suites’ sliding door and upgraded technology
  • Relax on comfortable seats that measure up to 80 inches long and 24 inches wide. With 83 inches in between seats, you’ll have plenty of elbow room and get a good night’s sleep
Kosmo Suites
  • Featuring seats that are 26.5 inches wide, these seats measure up to 5.9 inches wider than a regular first-class seat
  • Enjoy your own reading lamp designed to reduce eye fatigue
  • These seats have fully adjustable back support, footrests, and a one-touch button that will change your seat position seat offering you maximum comfort
  • For your entertainment, there’s a 23-inch high-resolution LCD monitor with advanced on-demand audio and video programming
  • Stay productive in your individual office space complete with a large privacy screen
First Class Kosmo Sleeper
  • Get a good night’s sleep with these ergonomically-designed bed-like seats, which are 78 inches long, 21.1 inches wide, and have an 83-inch space in between seats
  • Stay entertained with a variety of in-flight entertainment programs offered on your own 17-inch LCD TV
  • Enjoy your own private office space with a large privacy screen right in the center
  • Use your own reading lamps designed to reduce eye fatigue
  • Stay relaxed with your own headset, which offers both high audio quality and noise isolation
Sleeper
  • In the aircraft B777-300, extra space and footstools provide relaxation and a good night’s sleep
  • Stay entertained with your own 17-inch LCD TV stocked with on-demand movies, TV shows, and music
  • In the B747-400 aircraft, relax with your own wide-screen movie theater on a 10.4-inch LCD TV with access to a variety of in-flight entertainment programs
First Class In-Flight Services
  • Enjoy delicious meals featuring carefully selected Western, Chinese, Japanese, and traditional Korean cuisine along with top-quality wines
  • Charge your devices with the outlets attached to your seat
  • Sleep in comfort while flying first class with high-quality duvets and clothes designed by Gianfranco Ferre when you’re onboard longer flights to America, Europe, Oceania, and the Middle East for comfort and relaxation
  • Relax with adjustable mood lighting to accommodate you whether you’re boarding, sleeping, or eating
  • Restrooms are available on every flight
  • Need to wake up early? No problem, just let the cabin crew know, and they’ll wake you up at your requested time
  • If you’re flying first class with the A380 airplane, you’ll have access to the Celestial Bar, a convenient relaxation space for first and Prestige class passengers
First Class Prestige Suites
  • Experience maximum comfort and privacy with direct aisle access
  • Enjoy 21-inch-wide seats with 75 inches of space between rows for plenty of space and comfort during your flight
Prestige Sleeper
  • Feel right at home with the Prestige Sleeper 21-inch-wide seat with 74 inches of space in between rows
  • Relax with your adjustable back support, footrest, and a one-touch button which can change your seat position
  • Stay entertained with a 15.4-inch LCD TV and enjoy access to a wide variety of on-demand inflight entertainment
  • Enjoy your own office in the sky with your own privacy screen
  • Catch up on your reading with your own reading lamp, designed to light only a selected area to reduce eye fatigue
First Class Prestige Plus Seat
  • Enjoy a comfortable viewing experience with the 10.4-inch LCD TV directly in front of your seat
  • Relax in luxury with your 21.6-inch-wide seat with 60 inches of space in between seats designed for maximum comfort; these seats are also adjustable with the simple touch of a button!
  • Enjoy your own personal office with your own privacy screen
  • Need to catch up on your reading? Enjoy your own reading light, designed to reduce eye fatigue
Boeing 737 Prestige Seat
  • Enjoy a variety of on-demand inflight entertainment with the plane’s AVOD (Audio & Video On Demand) systems
  • Sit back and relax with extra space between rows, as well as leg rests and footrests attached to your seats
Prestige In-Flight Services
  • When you travel in Prestige class, you’re treated to delicious onboard meals. A two-time winner of the Mercury Award, Korean Air offers carefully selected Western, Chinese, Japanese, and traditional Korean menus, along with top-quality wines
  • Enjoy an in-flight amenity kit featuring luxury brand Atelier Cologne cosmetic items, such as face cream, body lotion, lip balm, and other daily essentials
  • The aircraft’s mood lighting is fully adjustable to accommodate you whether you’re boarding, sleeping or eating
  • To offer the best in-flight experience, there are special restrooms available on every flight
  • Wake up at your requested time with the airline’s wake-up service
  • If you’re flying on the A380 aircraft, treat yourself to the airline’s Celestial Bar, a convenient relaxation space for first and Prestige class passengers
First Class New Economy
  • Enjoy 18.1-inch-wide seats with a sliding cushion and 118-degree reclining back support offering exceptional comfort unlike any other economy-class seat
  • To keep you entertained, there are 10.6-inch high-resolution LCD wide TV screens with state-of-the-art audio and video on demand (AVOD), conveniently located for you to enjoy
  • Charge your devices with the USB port found attached to your seat
Economy
  • Economy class features 17.2 -17.8-inch wide seats with 118-degree reclining back support designed for your comfort. Enjoy 32 inches of space between you and the next row of seats!
Economy Class In-Flight Services
  • Sample delicious in-flight meals with Korean Air, two-time winner of the prestigious Mercury Award, which offers carefully-selected Western, Chinese, Japanese, and traditional Korean menus with fine wines
  • Freshen up with the airline’s amenity kits which feature a toothbrush set and folding slippers, offered on long-haul flights to America, Europe, Oceania and the Middle East
  • To help you stay on schedule, Korean Air offers wake-up services to make sure you’re up at your requested time
  • Charge all your electronics with your in-seat power supply
  • Mood lighting will help you stay comfortable throughout your journey. Aircraft lights are fully adjustable to accommodate you whether you’re sleeping, eating, or boarding
  • The restrooms available on every flight allow all passengers to have a comfortable in-flight experience

Korean Air Flights

Korean Air, established in 1969, is one of the world's top 20 airlines carrying more than 26 million passengers in 2018. The airline operates over 460 flights per day to 128 cities in 45 countries on five continents; it has a modern fleet of 168 aircraft and employs over 20,000 professional employees. Korean Air’s core business includes passenger, cargo, aerospace, catering and in-flight sales. The airline's main hub is at the Incheon (ICN) International Airport Terminal 2 which opened in 2018.

Korean Air is a founding member of the SkyTeam airline alliance, which together with its 19 members annually welcomes 676 million passengers worldwide, on more than 15,445 daily flights, covering 1,036 destinations in 170 countries. The airline launched a joint venture partnership with Delta Air Lines in the trans-Pacific market in May 2018.
Korean Air Flights

Classes of Service
The Classes of service offered by Korean Air include First Class, Prestige Class and Economy Class.

First Class: When traveling with the First Class of Korean Air, get ready to receive the highest quality of service in the comfortable suites. The 3 classes of suites offered in the First Class include: First Class Kosmo Suites, First Class Kosmo Sleeper Seat, and First-Class Sleeper Seat. The Suites come equipped with bed-type seating, individual wide screen monitors, sky office, personal reading lamps, and BOSE headsets for noise reduction.
Korean Air Flights Prestige Class: Enjoy your journey on the comfortable 180-degree, full flat seats, individual movie theaters with multifunctional controllers and individual reading lamps. The Prestige Class offers 2 seating options: Prestige Sleeper Seat and Prestige Plus Seat. The Sky office offers a premium business environment for you to stay connected with your work throughout your flight.
Economy Class: The ergonomically designed slim seats in the Economy Class of Korean Air offer maximum comfort throughout the flight. Stay entertained on your personal 10.6 inch, high-resolution, LCD wide-screen that comes equipped with various on-demand entertainment programs. Keep your gadgets charged with the USB ports made available at each seat.
SKYPASS - Customer Rewards Program and Perks
The loyalty program or the Frequent Flyer Program offered by Korean Air is called SKYPASS. Becoming a member of SKYPASS will shower you with a wide variety of benefits and rewards. Start accumulating miles as soon as you book your next flight. The airline also offers SKYPASS Junior Membership for children less than 12 years of age. Mileage rewards can be earned when traveling with Korean Air and other SkyTeam Airline Alliance including Delta Airlines, Air Europa, Air France, Aeromexico, China Airlines, and many others.
You can use your Mileage Rewards to obtain bonus flight tickets, rental car services, and cheaper flight deals. Join today!
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