You can earn bonus points after:

• 1. Signing up – 500 points
• 2. For your first booking after signing up – 500 points
• 3. Creating a fare alert – 500 points
• 4. Sharing a deal on Facebook – 500 points
• 5. Completing your profile – 600 points
• 6. Referring a friend – bonus points vary on the tier you belong to!

Yes! Just book as you normally would, and you'll earn points. In fact, booking through the app can get you double the points you normally would when booking through our desktop site.

No, bookings can only be viewed on the respective brand websites.

Yes, your ClubMiles tier is the same across all travel brands. Your tier status will be based on the total number of bookings across all brands made in the twelve (12) months prior to the date of your most recent flight, hotel, car rental, - or vacation package booking on any of our brands.

Visit the “My Rewards” tab in the “Account” section on the website of the applicable brands to see the total number of points you've earned.

Yes, your points will expire if there’s no booking made on any of our brands for twenty-four (24) months following the date of your most recent flight, hotel, car rental, or vacation package booking.

No, ClubMiles points are not available for purchase.

ClubMiles will attempt to credit your account with the awarded points on a timely basis. You’ll normally receive your points thirty (30) days after the booked travel was completed.

No, if you purchase a gift card on one of our brands, you can only redeem the gift card with that same brand.

You can use your points automatically to get a discount on our service fees and on the fee portion of some ancillaries (e.g., Baggage Protection, Traveller Assist Classic). You must have a minimum of 1000 ClubMiles points for instant redemption.

No, your points will only be combined when you’ve signed up for ClubMiles on more than one brand website with the same email ID.

Your tier status is based on the total number of bookings across all three brands made in the twelve (12) months prior to the date of your most recent flight, hotel, car rental, or vacation package booking on any of our brands. Your tier status is based on the booking count as shown below:

Bronze - If you did not make a qualifying purchase

Silver – If you made one qualifying purchase

Gold – If you made two qualifying purchases

Platinum – If you made three or more qualifying purchases

No - if you cancel a booking, you will not be able to earn points on that booking.

No, there is no limit to the number of ClubMiles points you can earn.

You can earn points when booking travel for others, even if you don’t travel with them. Just make sure you're signed into your own ClubMiles account.

Yes, you’ll continue to accrue points and/or miles through any frequent flyer program that you’re currently enrolled in, in addition to earning points through ClubMiles. You must enter the ID of your frequent flyer program in the appropriate field in the “My Information” tab of the ClubMiles page or enter the ID in the payment page of a booking under the “additional details” section.

No, points can only be earned for bookings made after signing up for ClubMiles.

ClubMiles points cannot be redeemed for cash.

No, you can sign up for ClubMiles on any of our brands at any time.

No, you won’t lose points (if they aren’t expired based on your booking history on a specific brand). In fact, if you're ClubMiles member on more than one travel brand, your points will be combined across brands.

You'll receive points based on your tier status when your friend completes their first booking. You can submit up to 10 referrals. The following are rewards based on tier status:

• Bronze: 5,000 points
• Silver: 6,000 points
• Gold: 8,000 points
• Platinum: 10,000 points
• Plus, your friend will get 5,000 points.

Fareportal and Synchrony have mutually agreed to discontinue the OneTravel Credit Card due to current market conditions.

There is no action needed from your side. You can continue to make purchases with your OneTravel Credit Card through June 30, 2024. If you have automated payments with any merchants on this card, you will need to provide an alternate payment method to those merchants before June 30, 2024.

Yes, you are still responsible for any outstanding balance. You will continue to receive monthly statements and are responsible for making payments until your account balance is paid in full under the terms and conditions in the Credit Cardholder Agreement.

If your card is a OneTravel Visa Signature^® Credit Card, you will no longer receive Travel Accident Insurance, Trip Cancellation, Lost Luggage benefits and Travel Emergency Assistance Services effective June 30, 2024, when the OneTravel Credit Card is discontinued. If you have additional questions, please call the number listed on the back of your card.

You should continue to make payments online at onetravel.syf.com, by phone at the number listed on the back of your card, or by mail at OneTravel Visa/SYNCB, PO BOX 71710, Philadelphia, PA 19176-1710.

If your OneTravel Credit Card has an expiration of June 2024, you will not receive a replacement card. You can use your card through June 30, 2024.

Account closures can impact scores positively or negatively depending on each customer's unique bureau file makeup.

We are no longer accepting credit line increase requests for the OneTravel Credit Card.

No, there will be no changes, and the program will continue after the OneTravel Credit Card is discontinued.

Synchrony is the issuer of the OneTravel Credit Card. Synchrony is one of the nation's premier consumer financial services companies, delivering customized financing programs for the retail, health, auto, travel and home industries. Learn more at synchrony.com.

For questions about the OneTravel Credit Card, please call Synchrony at the number listed on the back of your card.

For questions about the ClubMiles Program, please contact OneTravel.