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Etihad Airways Useful Information

Airline Hub: Abu Dhabi International Airport
Call Sign: ETIHAD
Headquarter: Abu Dhabi, United Arab Emirates
Popular Route:Abu Dhabi - Lahore
Popular Destinations:Abu Dhabi, Karachi, Lahore

Residence Class
Etihad Airways' Residence Class is the best example of luxury presiding over the clouds. Residence Class comes with three rooms (living room, bathroom and bedroom) and is designed for two guests. The interiors are designed by some of the world's top experts who understand the need for tranquility and exclusiveness. From enjoying a collection of movies on your 32 inch flat screen television to relaxing on natural fiber mattresses, Residence Class will pamper you. Add to this, an in-flight chef who would spoil you for choices and even cook your favorite dish. Residence Class passengers are also offered with the 'VIP Concierge Service' to take care of you from the moment you check-in till the time you are on-board. Some of the other services offered include private chauffeur, private check-in, lounge, exclusive toiletries, chilled drinks cabinet and much more.

The Diamond First Class Suite flat wide beds, sliding doors for privacy, personal mini-bar, 23-inch wide screen TV, pure dupion silk and cotton duvet, on demand entertainment and much more for a comfortable flight. Seats are equipped with a wide range of connectivity options including in-seat power sockets, iPod and USB Jacks. With the in-flight mood lighting system, create your own ambience and drift into a comfortable sleep with the full-sized pillows and cozy blankets.

Etihad Business Class Etihad Airways offers you the most luxurious way to fly when you are flying on the Pearl Business Class. When traveling with Pearl Business Class, customers are offered with 6 ft 1 inch full flat bed, personal food and beverage manager, 15-inch personal screen, noise-cancelling headsets, in-seat power sockets and mood lighting for easy jetlag. Taste some delicious handpicked wines from the best vineyards and savor some delicious dishes specially handcrafted by world-renowned chefs.

The Coral Economy Class comes equipped with spacious and ergonomically designed seats, three meal choices, 10.4-inch touch screen TV’s, in-seat power sockets, mood lighting for easy jetlag, award winning cuisine and warm hospitality for a memorable journey.

Etihad Guest is the loyalty program offered by Etihad Airways to its loyal customers. Joining the program is fast, easy and smart. The four Etihad Guest tiers include Etihad Guest, Etihad Guest Silver, Etihad Guest Gold and Etihad Guest Gold Elite. Passengers can redeem these points to get access to special rewards including winning a holiday, class up gradation, renting a car and much more.

Etihad Airways Flights

Abu Dhabi lounges

If you're flying in Business or First Class, you can enjoy our airport lounges for free. Even if you're flying in Economy, you can still use the lounge by paying a fee. Also, if you’re an Etihad Guest member, you may also get free lounge access depending on your Tier Status and the Custom Benefits you choose.

Guests flying with us from Abu Dhabi can look forward to discovering our state-of-the-art lounges in Zayed International Airport. They have everything you need to make sure you’re rested and ready for the journey ahead. Designed with comfort and convenience in mind, enjoy a choice of dining options, relaxation and entertainment spaces, stunning Constellation Bar in the enclosed roof lounge and plenty more. There’s even direct-lounge boarding for extra ease and speed if your flight is departing from one of the gates attached to the lounge.

Clear US immigration in Abu Dhabi

You can breeze through US immigration and customs inspections before your flight thanks to the US Customs and Border Protection (CBP) facility. This means once you land in the US, you can simply grab your bags and go. It's the quickest and easiest way to travel to the US from the Middle East. We'll send you an email 10 days before your trip to let you know if the CBP facility is available for your flight.


Our codeshare partner airlines

We've partnered with airlines around the world to offer an extensive network of destinations and even more convenience. You still keep your Etihad Airways flight number but fly with a different airline for a segment of your journey. We also have a codeshare agreement with around jetBlue. Whether you're planning a trip within the USA or an international adventure, jetBlue offers over 100 destinations to choose from.


Etihad Guest members

As an Etihad Guest member, you’ll earn miles when you fly with Etihad Airways or one of our codeshare partner airlines, as long as the flight has been sold and marketed by Etihad. Understanding who our codeshare partners are is simple – if your flight number starts with EY, you can earn miles on the flight. Just remember to enter your Etihad Guest number when you book to claim your miles.


About Etihad

Elevate your travel experiences with Etihad Airways, the proud national airline of the UAE. Since 2003, Etihad Airways has been committed to setting a new standard of air travel. With a modern and innovative fleet of aircraft, Etihad operates flights to over 75 global destinations, positioning itself as a global leader in air travel. Whether you are travelling to Abu Dhabi or beyond, Etihad promises an unparalleled journey. Expect comfort, convenience, state-of-the-art facilities, and extraordinary Emirati hospitality on every flight.


Etihad Airways
In-flight amenities
Get comfortable in your state-of-the-art seat and dive into over a thousand hours of on-demand inflight entertainment on your personal seatback screen. Enjoy the latest blockbusters, TV shows, music, and games, or catch live news and sports! In Economy, you have a choice of complimentary meals and drinks on every flight. If you're flying Business Class or above, you can dine whenever you're hungry from our extensive à la carte menu that features global flavours and everyday favourites.
Checking-In
Online check-in
Check in online from 30 hours before your flight. In just a few minutes, scan or upload your documents, pick your preferred seat and download your boarding pass if you’re eligible. And with all your document checks done before you leave home, you’ll save time at the airport too.
Abu Dhabi city check-in
Save time and enjoy a hassle-free airport experience by checking in at Abu Dhabi Cruise Terminal or Yas Mall (The Fountains)! Fast-track immigration checks or upgrade your booking. You can also benefit from free parking at both locations.
Manage your booking
When you fly with Etihad Airways, it's easy to make changes to your travel dates, upgrade your class using Etihad Guest Miles, and update your contact details. You can view or make changes to your flight, choose your seat, or book extra baggage. Please keep in mind that there may be a fee to cancel or change your flight based on your ticket's conditions.
Special Circumstances
The airline aims at making your journey as enjoyable and as comfortable as possible with the world-class services offered at the airports as well as on-board.
Expecting can travel with the airline during the first 28 weeks of pregnancy, the airline takes supreme importance of taking care of such passengers.
Children below the age of 12 and above the age of 5 if traveling alone are considered as unaccompanied minors. These kids are offered with UM Services when specifically requested by parents.
The airline adequately caters the need of passengers traveling with disabilities and special medical needs. Inform the airline in advance to so that they can assist you with you medical needs while on-board.
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